Terms of service

Terms and Conditions
Henry Vale
henryvale.com

These terms and conditions apply to purchases made on henryvale.com. By placing an order, you agree to these terms.

1. Company Information
Henry Vale (operated by GN)
CVR: 38823574
Address: Ahlmannsvej 7, 2. t.h., 5000 Odense C, Denmark
Email: gn@henryvale.com
Telephone: +45 50 45 32 00

2. Products
Henry Vale offers physical products, specifically jewelry and sunglasses. All product descriptions, pricing, and availability are subject to change without notice.

3. Ordering and Payment
We accept the following payment methods: Credit Card, MobilePay, PayPal, Apple Pay, and Shop Pay. Payment is captured when your order is shipped. After placing an order, you will receive an automatic order confirmation via email.

4. Shipping and Delivery
Orders are typically shipped the same day or the following business day. Within Denmark, delivery usually takes 2-3 business days via PostNord or DAO. International shipping is available; delivery time may vary based on the destination.

More information can be found in our Shipping Policy: Shipping Policy

5. Returns and Right of Withdrawal
You have a 14-day right of withdrawal from the date you receive your goods. Items must be returned unused, undamaged, and in their original packaging. Return shipping costs are the responsibility of the customer.

Returns should be sent to:
Henry Vale (GN)
Ahlmannsvej 7, 2. t.h., 5000 Odense C, Denmark

6. Complaints and Defects
If you receive a defective or incorrect item, please contact us immediately at gn@henryvale.com. We will accept returns for products delivered in damaged or defective conditions and provide an appropriate remedy, including refund or exchange.

7. Personal Data and Privacy
We collect only the personal information necessary to fulfill your order. Detailed information about the collection and use of personal data can be found in our Privacy Policy: Privacy Policy

8. Governing Law and Disputes
Any disputes relating to these terms or your purchase from Henry Vale shall be governed by Danish law and decided by the Danish courts.

These terms and conditions are updated regularly to comply with current regulations. It is your responsibility as a customer to stay informed of any changes.